Questions about Tenant Bird? Want to learn how we can help streamline your rental process? Drop us a line.
Based in Toronto · Serving Canadians across the country.
We typically respond within 24 hours
Before you ask
Tenant Bird is designed for the Canadian rental market. We support provincial Standard Leases and follow local regulations to ensure compliance for landlords and protection for tenants.
Tenant Bird is free for tenants. For agents and property managers, we offer a free trial to get started. Pricing scales based on the number of active listings you manage.
Absolutely. We use bank-grade encryption for all data at rest and in transit. Your documents are stored securely in Canadian data centers, and we maintain full audit trails for compliance.
Yes! Tenants create their profile and upload documents once, then can apply to any listing instantly. No more filling out the same forms over and over.
Agents can invite property owners to view shortlisted applications and approve the final tenant. Owners stay informed without needing to manage the process themselves.
Yes, the entire process from offer to signed lease happens on the platform. We use official Standard Lease forms with e-signature support, so everyone gets a legally binding copy.
Simply sign up for a free account, verify your real estate credentials, and you can start creating listings immediately. Our onboarding takes less than 5 minutes.
Currently, listings are created directly on the platform. However, our streamlined process means you can have a new listing up and ready for applications in under 10 minutes.
Standard documents include government ID, proof of income (pay stubs or employment letter), credit authorization, and references. Tenants upload these once and they're automatically shared with each application.
Agents can review all applications in one place, compare tenants side-by-side, and run credit and background checks with a single click. Our dashboard highlights key information to help you make quick decisions.
Tenant Bird is fully responsive and works beautifully on mobile browsers. A dedicated mobile app is on our roadmap for later this year.
Our support team is available via email at hello@tenantbird.com. We also offer in-app chat support for agents during business hours. Most issues are resolved within a few hours.